Last updated
VoiceSnap Pro listens to a microphone for a living, so this document exists to be specific rather than reassuring. It says what is captured, when, where it goes, how long it survives, and what we are never going to do with it.
VoiceSnap Pro is a voice-to-text dictation app for macOS and Windows, published at voicesnap.pro. In this document, “VoiceSnap Pro”, “we” and “us” mean the publisher of that app and that website. For data protection purposes we are the controller of the personal data described below.
This policy covers two separate things: the desktop app, and the marketing website you are reading it on. Where the answer differs between the two, it says so.
VoiceSnap Pro has not publicly launched. Today the website collects waitlist email addresses and nothing else; the app is in a private alpha. The sections about purchases and licences describe how things will work from launch day, and are written now so nothing changes quietly later.
VoiceSnap Pro opens the microphone only while the dictation shortcut is physically held down. There is no always-on listening mode, no wake word, and no background monitoring waiting for you to say something. When you let go of the key, the microphone closes and the capture ends.
While the key is held, VoiceSnap Pro records the audio the microphone picks up. That is a raw sound clip of whatever was within range for those seconds — normally your dictation, sometimes whatever else happened to be audible around you. If someone else is talking near you, or a video is playing, that audio is in the clip too. This is worth being blunt about, because it is the part people forget.
The app also needs the operating system's permission to type into other applications (Accessibility on macOS, equivalent input access on Windows). That permission is used to insert your transcript at the cursor. It is not used to read the contents of the field, log your keystrokes, or watch what is on screen.
Turning speech into accurate, punctuated text in 50+ languages is not something VoiceSnap Pro does entirely on your machine. When you release the shortcut, the recorded clip is sent over an encrypted connection to a third-party speech recognition provider, which returns the text. That round trip is why dictation requires an internet connection.
What is sent is the audio clip and, where you have configured one, your custom vocabulary list — the names, acronyms and jargon you want recognised. What is not sent is the contents of the field you are dictating into, the name of the app you are using, your notes library, or anything else from your computer.
The provider processes the audio on our instructions, under a contract that forbids using it for its own purposes. We will name the provider on this page before VoiceSnap Pro goes on sale, and any change of provider will be published here.
Recordings are not retained after transcription. The clip exists for as long as it takes to convert it to text and is then discarded — by us and by the transcription provider. There is no archive of your dictations on our side, no bucket of voice clips, and no way for us to play back something you said. If you ask us for a copy of your audio, the honest answer is that there is nothing to give you.
The text that comes back is a different matter, and it is yours: it is inserted where your cursor was, and a copy is written to the notes library on your own computer. See section 6.
Nothing you dictate is used to train AI models. Not your audio, not your transcripts, not your custom vocabulary. We do not train models on customer data, we do not contribute customer data to anyone else's training set, and our contract with the transcription provider prohibits it on their side too.
This is not a setting you have to find and switch off. It is the only mode VoiceSnap Pro has.
Several things never leave your machine at all:
Because these live on your computer, removing them is something you do rather than something you ask us for: delete the entries in the app, or remove the app and its data folder.
If you enter your email address on voicesnap.pro/download or in one of the launch-offer forms, we store three things: the address itself, a short label for the page you signed up from, and the date and time. They are held in a private store that is not publicly readable.
The sole purpose of that address is to email you when VoiceSnap Pro is available to buy, plus the founding discount if one applies to you. It is one message, not a newsletter. We do not sell it, rent it, share it with advertisers, or add it to any other list. Every email we send carries an unsubscribe link, and you can have the record erased outright at voicesnap.pro/account-delete-request.
From launch, buying a licence will also create a licence record: the email address the licence was issued to, the licence key, and the payment provider's transaction reference. We do not receive or store your card number — the payment provider handles the card and tells us only that the payment succeeded.
The website sets no cookies. Page views are counted with Fathom Analytics, which is cookieless, assigns you no cross-site identifier and builds no profile. What we see is aggregate: how many people opened a page, which page referred them, roughly which country they were in. Analytics load in production only.
Two or three small values may be written to your browser's localStorage, purely to remember that you dismissed a promotional message. They are never sent to a server. The cookie policy names each one and explains how to clear it.
If you are in the UK, the EU or the EEA, the UK GDPR and GDPR apply. Our legal bases are:
| What | Why | Legal basis |
|---|---|---|
| Audio sent for transcription | To deliver the dictation you asked for by holding the shortcut | Performance of a contract |
| Waitlist email address | To tell you once, when the product is available | Consent, withdrawable at any time |
| Licence record | To issue, validate and support your licence | Performance of a contract; legal obligation for tax records |
| Aggregate analytics | To know which pages are worth keeping | Legitimate interests, with no cookies or profiling |
| Support email | To answer you | Legitimate interests |
A small number of service providers process data on our behalf, each under contract and each limited to what they need:
Beyond that, we disclose personal data only where the law requires it, and we will tell you if that ever happens unless we are legally prevented from doing so. We do not sell personal data, and we do not share it for cross-context behavioural advertising.
Our service providers may process data outside your country, including in the United States. Where personal data leaves the UK, EU or EEA, the transfer is covered by an appropriate safeguard — normally the European Commission's Standard Contractual Clauses together with the UK Addendum. You can ask us which safeguard applies to a specific provider.
Depending on where you live, you have some or all of the following rights: to know what we hold, to get a copy of it, to correct it, to have it deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent. If you are in California, you also have the right not to be discriminated against for exercising them — and since we neither sell nor share personal data, there is nothing to opt out of.
To use any of these, email support@voicesnap.pro from the address on the record, or follow the steps at voicesnap.pro/account-delete-request. Requests are free, acknowledged within two business days and completed within 30 days. If you are unhappy with our answer and you are in the UK or EU, you can complain to your national data protection authority — in the UK, the Information Commissioner's Office.
Audio in transit to the transcription provider is encrypted. The website is served over HTTPS only. Waitlist records are held in a private store that is not publicly reachable, and the address itself is never used as a file name. Access to production systems is limited to the people who need it.
No system is perfect, and we are not going to pretend otherwise. If a breach affects your personal data, we will notify you and the relevant authority within the timeframes the law sets.
VoiceSnap Pro is not directed at children and is not intended for use by anyone under 16. We do not knowingly collect personal data from children. If you believe a child has given us their email address, write to us and we will delete it.
When this policy changes, the date at the top changes with it. If a change materially affects how we handle your data — a new transcription provider, a new category of data, a new purpose — we will say so plainly here, and email anyone on the waitlist or holding a licence rather than relying on you to re-read the page.
Questions, requests, or a claim in this document you want us to prove: support@voicesnap.pro. A person reads that inbox.